Effective Date: October 1, 2025
Tiner Properties, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information
- Contact Information: Names, phone numbers, and email addresses.
- Application Data: Income, employment details, rental history, criminal history and references submitted through rental applications.
- Payment Information: Rent payments processed through AppFolio and application fees processed through Aptly (third-party providers).
- Website Data: Analytics and usage information collected via Google Analytics and cookies.
- Communication Data: Phone numbers used for property-related text messages through Twilio, Appfolio, Lead Simple and Aptly.
2. How We Collect Information
- When you fill out online forms, rental applications, or payment forms.
- When you communicate with us by phone, email, or text by applying through Aptly.
- Automatically, through cookies and analytics tools, when you use our website.
3. How We Use Information
We use the collected information to
- Process rental applications and payments.
- Communicate with tenants, applicants, and property owners.
- Provide property management services.
- Send updates or information you have opted in to receive.
- Improve our website and services through analytics.
We do not sell your personal information. We only share data with trusted service providers (such as AppFolio, Aptly, Google Analytics, LeadSimple and Twilio) to support our services.
4. Your Choices and Rights
- You may opt out of marketing emails or text messages at any time.
- You may request to update, correct, or delete your information by contacting us at:
Info@tiner.com
(916) 974-6000
5. Data Protection
We use industry-standard security measures, including encryption and secure systems, to protect your personal information. While we take reasonable steps to safeguard your data, no system can guarantee 100% security.
6. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review this policy periodically for updates.
7. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Tiner Properties, Inc.
Info@tiner.com
(916) 974-6000