Applicant FAQ
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Where can I find a list of your available properties?
Our available properties are found on hundreds of websites, but you may find the most accurate and up to date listings under the available properties tab on our website www.tiner.com. There you can sort available properties using many filters.
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How can I schedule an appointment to view one of your properties?
Call our leasing line at (916) 974-6017, where you can use our automated scheduling system or talk with one of our leasing staff to schedule. You may also visit showmojo.com/fae78930a4/listings/mapsearch to schedule an appointment online.
Be prepared to provide your name & contact information when requesting a showing and answer a few short qualifying questions. Please be on time for showings, they last 15 minutes. Other prospects may be scheduled to view at the same time.
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What are Tiner's qualifications to rent?
Our screening guidelines are listed on every property page on our website, www.tiner.com. All properties require the following:
- All applicants 18 or over must complete an application
- All applicants must meet the screening guidelines for the group to be considered
- Positive credit history with no judgments, collections and a minimum credit score
- 3 years of positive rental history, with no evictions or late payment history. Covid protected period excepted.
- Verifiable income in the form of paystubs, bank statements, bank reserves, W-2
- All bankruptcies must be discharged
Each property has a tier of qualifying guidelines from 1 to 5. For further information, view the property for the applicable tier criteria.
You must be prepared to sign a lease and pay the first month's rent within 2 weeks of approval
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How do I apply for a property?
An Apply Now button to our online application is located on each property page under available properties at www.tiner.com. Be prepared to with supporting documents to be able to scan and upload to your application.
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How can I pay my application fees?
Application fees may be submitted in the form of a cashier's check or money order payable to Tiner Properties. Submit the fees to our office at 6837 Fair Oaks Blvd Carmichael, CA 95608 during our normal business hours, OR you may drop them in our secure slot to the left of our office doors. Please note your name and the property address you are applying for on the envelope before dropping them into the slot.
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Do you process all applications received? Or wait for more applications?
Completed applications are processed on a first-come, first-served basis. We begin processing once a completed application is received and application fees are paid.
Note: some owners may consider multiple applications received concurrently. Only in this instance would any applicant not considered receive a refund of their application fee(s).
An application is completed once the following are received.
- Application for all adults 18 or older is submitted
- Application fees paid for each applicant
- Verifiable Identification - which can include an enlarged scan of a current and valid driver’s license, OR a photo ID card, OR a current passport.
- Copy of Social Security card (preferred) OR W-2 or tax return with full SS# listed.
- Verifiable income—this can include the four most recent paystubs OR two years of recent personal tax returns (top two pages only) OR a W-2, or we can send a link for a connection to your bank account or payroll company.
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Can I apply with a co-signor?
Some property owners will consider a co-signor for lack of credit or rental history. Inquire before applying. A co-signor is not accepted for an applicant’s negative credit or rental history. Any co-signor must be credit qualified and have verifiable income to cover both their own estimated monthly payments and the rent for the applicant. Co-signors must typically reside in the area.
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Do you allow pets?
The pet policy is listed on each property page at www.tiner.com. All applicants register at https://scan.ourpetpolicy.com/lease-packet/R5X4WI
when they submit their application for a no pet, pet, or ESA profile.
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Does Tiner allow my service/ESA animal?
Tiner Properties follows all Fair Housing Laws and service animals are accepted at all properties. All Tiner listed properties accept ESA animals and adhere to Fair Housing rules and law regarding support animals. All applicants register at https://scan.ourpetpolicy.com/lease-packet/R5X4WI for no pet, pet and ESA animal registration. There is no cost associated with a service or ESA animal.
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Are my application fees refundable if my application is not accepted?
We process applications based upon a first come, first served process. Once your application is processed, your fee is non refundable whether it is approved or not. You receive a receipt of the fees when you submit your application.
If multiple concurrent applications are considered (dependent upon owner preference) any application not considered will receive a refund of their application fee.
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How long does it take to process my application?
Our process takes 2-3 business days to obtain a decision on an application. Typically, any longer process may be due to slow response time from references.
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How long is my application good for?
Your application and any application fees may stay on file for up to 30 days from submission.
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What is the best way to find out how my application process is going?
You will be notified once your application has been received and fees have been paid. If we need any further information we will contact you. You will be contacted once your application is either approved or denied. If you have not received an update please email us at rentals@tiner.com.
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How long will Tiner hold a property once my application is approved?
Upon approval of your application you should be prepared to provide a holding deposit within 24 business hours of approval.You are required to sign a lease and pay your first month’s rent within 2 weeks of approval. Any extension of these times must be approved in writing.
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How many applications are received on the property?
We do not provide the total number of applications received because not all applications are complete. Only complete applications can be processed. Since we handle applications on a first-come, first-served basis, if you submit your application but another applicant is processed before yours, you will receive a refund for your fee if your application is not processed.
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Can I apply for more than one property?
Because we are first-come, first-served, you can only apply for one property at a time. If you choose to transfer your application to another available property, you may be placed on a waiting list if there is another application in process ahead of you. Should you request that your application be applicable for an additional property, your application fee will not be refunded if we are unable to approve your application for any reason.
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Why does my child or minor dependent have to apply if they don’t have any income or credit history?
All individuals 18 years of age or older must apply. As part of our screening process, we verify each applicant's information to ensure it meets the screening criteria. Income qualifications are based on the household's gross income. A credit history check is required for all applicants; however, if an adult-dependent has no credit history, this may still be taken into consideration as part of the overall evaluation.
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Do you accept Section 8?
Tiner Properties will consider applicants who participate in the housing voucher program. Applicants must meet all screening criteria. Applicants with housing voucher who choose to provide lawful, verifiable proof of income in lieu of relying on credit history must notify our leasing department by emailing rentals@tiner.com before submitting their application. The applicant’s income will be based only on the tenant's portion of the rent. Be prepared to provide a copy of your housing voucher with your application submission.
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My application has been approved. What is the next step?
When you have been notified of your application approval, you will need to be prepared to provide your holding deposit in the form of a cashier's check or certified funds within 24 business hours. Once the holding deposit is received you will be contacted by the property manager to schedule your move in date, review and electronically sign your lease and move in documents, and provide proof of insurance and confirmation of any utility transfers.
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What are your standard Rental Agreement Terms?
Linked here is a sample of our Rental Agreement/Addendum